License & Registration

Help > License & Registration
To use your FKV file you will first need to have the trial version of FilmConvert installed and running. All downloads on our downloads page will install initially as a trial version with a watermark applied. Your FKV file is your license key and can be used to remove the watermark from Film Convert.

The FKV file must be loaded from within FilmConvert and cannot be opened directly from the MacOSX Finder or Windows Explorer.
Instructions on how to load your FKV file differ slightly depending on which version you are using. For instructions, please follow the links below appropriate to the version of Film Convert you are currently using:
The purchase of a Film Convert license allows you to activate the software on up to three computers that are owned and/or operated by the purchaser.

You can move your license to a new computer provided old licenses have been deactivated first. Film Convert activations are locked to specific "hardware signatures". If you attempt to activate on more than three distinct computers you will receive an error message saying "Max Activations Reached". You will then need to deactivate a previously activated computer before activation can proceed. If you change any of the hardware on a computer, it is a good idea to deactivate FilmConvert first. You can then re-activate it once the hardware changes are complete. If you have any problems activating your software then please contact us at support@filmconvert.com.
We allow License keys to be moved to other machines. This service is intended to allow people to upgrade their machines and move Film Convert licenses across to them.

Note: We do not offer a real-time floating license system and we do not guarantee that if you deactivate a machine that your license will be immediately available for use.

To move a license you must deactivate the old machine first.

The stand-alone application can be deactivated by selecting "Clear Registration Details" on the menu bar.

Deactivation apps for plugins can be downloaded here or found in the following locations:
  • OS X: /Library/Application Support/RubberMonkey/DeregisterApp.app
  • Windows: C:\ProgramData\RubberMonkey\DeregisterApp.exe
You can run them as required to free up your license key.

While deactivation will normally be automatic, there are times when this will not happen automatically. If your license does not free up within 30 minutes then please email customer support so we can process this manually for you. This process can take up to 48 hours to complete.

Finally, for Mac OSX users who have migrated a machine using the Mac OSX Migration Assistant, please Deactivate your NEW machine as well. This won't affect your license but will clear out any files that were copied by the migration assistant that will interfere with the activation process.
Due to the increasing number of products we have available, maintaining separate "standard" editions is no longer feasible. However, if you currently own a standard edition license for FilmConvert stand-alone or FCPX plugin then your license key will continue to work with those products. To upgrade your software simply download the trial version of the Pro FCPX or Stand Alone products and activate it with your standard edition registration key. The "standard edition" product restrictions will then be applied. We do allow upgrades to either FilmConvert Pro and also to the FilmConvert Pro Bundle. If you wish to upgrade to FilmConvert Pro then email us at support@filmconvert.com and will be happy to assist.
END-USER LICENSE AGREEMENT FOR FILMCONVERT

RUBBER MONKEY SOFTWARE LTD’S End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and RUBBER MONKEY SOFTWARE LTD for the RUBBER MONKEY SOFTWARE LTD software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and RUBBER MONKEY SOFTWARE LTD, (referred to as "licenser"), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

1. GRANT OF LICENSE.
The SOFTWARE PRODUCT is licensed as follows:

(a) Installation and Use.
RUBBER MONKEY SOFTWARE LTD grants you the right to install and use the SOFTWARE PRODUCT on your computer running a validly licensed copy of the operating system for which the SOFTWARE PRODUCT was designed [e.g., Mac OSX 10.9].

(b) Backup Copies.
You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
(a) Maintenance of Copyright Notices.
You must not remove or alter any copyright notices on any and all copies of the SOFTWARE PRODUCT.

(b) Distribution.
You may not distribute registered copies of the SOFTWARE PRODUCT to third parties. Evaluation versions available for download from RUBBER MONKEY SOFTWARE LTD's websites may be freely distributed.

(c) Prohibition on Reverse Engineering, Decompilation, and Disassembly.
You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

(d) Rental.
You may not rent, lease, or lend the SOFTWARE PRODUCT.

(e) Support Services.
RUBBER MONKEY SOFTWARE LTD may provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA.

(f) Compliance with Applicable Laws.
You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT.

3. TERMINATION
Without prejudice to any other rights, RUBBER MONKEY SOFTWARE LTD may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT in your possession.

4. COPYRIGHT
All title, including but not limited to copyrights, in and to the SOFTWARE PRODUCT and any copies thereof are owned by RUBBER MONKEY SOFTWARE LTD or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not expressly granted are reserved by RUBBER MONKEY SOFTWARE.

5. NO WARRANTIES
RUBBER MONKEY SOFTWARE LTD expressly disclaims any warranty for the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is provided "As Is" without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, non-infringement, or fitness of a particular purpose. RUBBER MONKEY SOFTWARE LTD does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links or other items contained within the SOFTWARE PRODUCT. RUBBER MONKEY SOFTWARE LTD makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, time bomb, logic bomb, or other such computer program. RUBBER MONKEY SOFTWARE LTD further expressly disclaims any warranty or representation to Authorized Users or to any third party.

6. LIMITATION OF LIABILITY In no event shall RUBBER MONKEY SOFTWARE LTD be liable for any damages (including, without limitation, lost profits, business interruption, or lost information) rising out of "Authorized Users" use of or inability to use the SOFTWARE PRODUCT, even if RUBBER MONKEY SOFTWARE LTD has been advised of the possibility of such damages. In no event will RUBBER MONKEY SOFTWARE LTD be liable for loss of data or for indirect, special, incidental, consequential (including lost profit), or other damages based in contract, tort or otherwise. RUBBER MONKEY SOFTWARE LTD shall have no liability with respect to the content of the SOFTWARE PRODUCT or any part thereof, including but not limited to errors or omissions contained therein, libel, infringements of rights of publicity, privacy, trademark rights, business interruption, personal injury, loss of privacy, moral rights or the disclosure of confidential information.
To release an activated plugin, please download the deactivation app here for Windows or MacOSX.

You can run this on any activated hardware, even if the plugin has already been uninstalled.
Please allow 10 minutes for the license to release.

The StandAlone application can be deactivated directly from the menu bar.
Simply select "Clear Registration Details" from the file menu and then shut down the application.

If you have any problems with this process, please contact FilmConvert Support.