LICENSE & REGISTRATION

How to use your FKV file
To use your FKV file you will first need to have the trial version of FilmConvert installed and running. All downloads on our downloads page will install initially as a trial version with a watermark applied. Your FKV file is your license key and can be used to remove the watermark from FilmConvert.

The FKV file must be loaded from within FilmConvert and cannot be opened directly from the Mac OSX Finder or Windows Explorer. Instructions on how to load your FKV file differ slightly depending on which version you are using. For instructions, please go to our Help Section.
How many computers can I Install on?
The purchase of a FilmConvert license officially entitles you to install FilmConvert on one single computer. However, for your convenience, we allow you to activate the software on up to three computers that are owned and/or operated by the purchaser.

This flexibility allows you to deal with broken / lost / stolen computers and is not intended to allow you three separate active licenses.

You can move your license to a new computer provided old licenses have been deactivated first.

FilmConvert activations are locked to specific "mac addresses", i.e. they are locked to specific signatures in your hardware. If you attempt to activate on more than three distinct computers you will receive an error message saying "Max Activations Reached".

If you have any problems activating your software then please contact us at support@filmconvert.com.
Moving licenses to new computers
We allow License keys to be moved to other machines. This service is intended to allow people to upgrade their machines and move FilmConvert licenses across to them.

Note: We do not offer a real-time floating license system and we do not guarantee that if you deactivate a machine that your license will be immediately available for use.

To move a license you must deactivate the old machine first.

The stand-alone application can be deactivated by selecting "Clear Registration Details" on the menu bar.

Deactivation apps for plugins can be found here for Mac OSX and Windows.

You can download these and run them as required to free up your license key.

While deactivation will normally be automatic, there are times when this will not happen automatically. If your license does not free up within 30 minutes then please contact us at support@filmconvert.com so we can process this manually for you. This process can take up to 48 hours to complete.
Standard Edition Licenses
Due to the increasing number of products we have available, maintaining separate "standard" editions is no longer feasible.

However, if you currently own a standard edition license for FilmConvert stand-alone or FCPX plugin then your license key will continue to work with those products.

To upgrade your software simply download the trial version of the Pro FCPX or Stand Alone products and activate it with your standard edition registration key. The "standard edition" product restrictions will then be applied.

We do allow upgrades to either FilmConvert Pro and also to the FilmConvert Pro Bundle. If you wish to upgrade to FilmConvert Pro then email us at support@filmconvert.com and will be happy to assist.
Refund and Exchange Policy
A fully usable trial version is available for all FilmConvert products. It is both encouraged and expected that customers fully evaluate software using the trial versions available prior to purchase.

Purchases are final and we reserve the right to either grant or refuse refund at our discretion.

In some circumstances we may allow either a refund or a shift to an alternate FilmConvert product.

If you feel that this is necessary then please email us at support@filmconvert.com and let us know.

License changes will be considered where:
  • There has been a purchasing error and the license key has not been activated.
  • There is a prior agreement in email to allow cross-grade when a new product is made available.
  • There are issues with the software that prevent it from working as advertised and we are unable to resolve the issue.
Refunds will be considered under the following circumstances:
  • The License key has not been activated.
  • There are issues with the software that prevent it from working as advertised and we are unable to resolve the issue in a satisfactory timeframe or provide an acceptable alternative.
Refunds and cross-grades will not be given where:
  • You have simply changed your mind about the purchase.
  • You wish to switch to a different version of FilmConvert.
  • A license key has been activated and used for a reasonable period of time.
  • The customer discovers a software defect that is not mission-critical and does not prevent the software from operating as intended.
  • Finally, if you would like the flexibility to switch between different versions of FilmConvert then we strongly recommend that you consider purchasing our bundle license, which gives the most flexibility and value for money.
End User License Agreement

END-USER LICENSE AGREEMENT FOR FILMCONVERT

RUBBER MONKEY SOFTWARE LTD’S End-User License Agreement ("EULA") is a legal agreement between you (either an individual or a single entity) and RUBBER MONKEY SOFTWARE LTD for the RUBBER MONKEY SOFTWARE LTD software product(s) identified above which may include associated software components, media, printed materials, and "online" or electronic documentation ("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this EULA. This license agreement represents the entire agreement concerning the program between you and RUBBER MONKEY SOFTWARE LTD, (referred to as "licenser"), and it supersedes any prior proposal, representation, or understanding between the parties. If you do not agree to the terms of this EULA, do not install or use the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

  1. GRANT OF LICENSE.

    The SOFTWARE PRODUCT is licensed as follows:

    1. Installation and Use.
      RUBBER MONKEY SOFTWARE LTD grants you the right to install and use the SOFTWARE PRODUCT on your computer running a validly licensed copy of the operating system for which the SOFTWARE PRODUCT was designed [e.g., Mac OSX 10.9].
    2. Backup Copies.
      You may also make copies of the SOFTWARE PRODUCT as may be necessary for backup and archival purposes.
  2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
    1. Maintenance of Copyright Notices.
      You must not remove or alter any copyright notices on any and all copies of the SOFTWARE PRODUCT.
    2. Distribution.
      You may not distribute registered copies of the SOFTWARE PRODUCT to third parties. Evaluation versions available for download from RUBBER MONKEY SOFTWARE LTD’s websites may be freely distributed.
    3. Prohibition on Reverse Engineering, Decompilation, and Disassembly.
      You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
    4. Rental.
      You may not rent, lease, or lend the SOFTWARE PRODUCT.
    5. Support Services.
      RUBBER MONKEY SOFTWARE LTD may provide you with support services related to the SOFTWARE PRODUCT ("Support Services"). Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA.
    6. Compliance with Applicable Laws.
      You must comply with all applicable laws regarding use of the SOFTWARE PRODUCT.
  3. TERMINATION
    Without prejudice to any other rights, RUBBER MONKEY SOFTWARE LTD may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE PRODUCT in your possession.
  4. COPYRIGHT
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    RUBBER MONKEY SOFTWARE LTD expressly disclaims any warranty for the SOFTWARE PRODUCT. The SOFTWARE PRODUCT is provided "As Is" without any express or implied warranty of any kind, including but not limited to any warranties of merchantability, non-infringement, or fitness of a particular purpose. RUBBER MONKEY SOFTWARE LTD does not warrant or assume responsibility for the accuracy or completeness of any information, text, graphics, links or other items contained within the SOFTWARE PRODUCT. RUBBER MONKEY SOFTWARE LTD makes no warranties respecting any harm that may be caused by the transmission of a computer virus, worm, time bomb, logic bomb, or other such computer program. RUBBER MONKEY SOFTWARE LTD further expressly disclaims any warranty or representation to Authorized Users or to any third party.
  6. LIMITATION OF LIABILITY
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