How to use your FKV file
To use your FKV file you will first need to have the trial version of FilmConvert installed and running. All downloads on our downloads page will install initially as a trial version with a watermark applied. Your FKV file is your license key and can be used to remove the watermark from FilmConvert.

The FKV file must be loaded from within FilmConvert and cannot be opened directly from the Mac OSX Finder or Windows Explorer. Instructions on how to load your FKV file differ slightly depending on which version you are using. For instructions, please go to our Help Section.
How many computers can I Install on?
The purchase of a FilmConvert license officially entitles you to install FilmConvert on one single computer. However, for your convenience, we allow you to activate the software on up to three computers that are owned and/or operated by the purchaser.

This flexibility allows you to deal with broken / lost / stolen computers and is not intended to allow you three separate active licenses.

You can move your license to a new computer provided old licenses have been deactivated first.

FilmConvert activations are locked to specific "mac addresses", i.e. they are locked to specific signatures in your hardware. If you attempt to activate on more than three distinct computers you will receive an error message saying "Max Activations Reached".

If you have any problems activating your software then please contact us at
Moving licenses to new computers
We allow License keys to be moved to other machines. This service is intended to allow people to upgrade their machines and move FilmConvert licenses across to them.

Note: We do not offer a real-time floating license system and we do not guarantee that if you deactivate a machine that your license will be immediately available for use.

To move a license you must deactivate the old machine first.

The stand-alone application can be deactivated by selecting "Clear Registration Details" on the menu bar.

Deactivation apps for plugins can be found here for Mac OSX and Windows.

You can download these and run them as required to free up your license key.

While deactivation will normally be automatic, there are times when this will not happen automatically. If your license does not free up within 30 minutes then please contact us at so we can process this manually for you. This process can take up to 48 hours to complete.
Standard Edition Licenses
Due to the increasing number of products we have available, maintaining separate "standard" editions is no longer feasible.

However, if you currently own a standard edition license for FilmConvert stand-alone or FCPX plugin then your license key will continue to work with those products.

To upgrade your software simply download the trial version of the Pro FCPX or Stand Alone products and activate it with your standard edition registration key. The "standard edition" product restrictions will then be applied.

We do allow upgrades to either FilmConvert Pro and also to the FilmConvert Pro Bundle. If you wish to upgrade to FilmConvert Pro then email us at and will be happy to assist.
Refund and Exchange Policy
A fully usable trial version is available for all FilmConvert products. It is both encouraged and expected that customers fully evaluate software using the trial versions available prior to purchase.

Purchases are final and we reserve the right to either grant or refuse refund at our discretion.

In some circumstances we may allow either a refund or a shift to an alternate FilmConvert product.

If you feel that this is necessary then please email us at and let us know.

License changes will be considered where:
  • There has been a purchasing error and the license key has not been activated.
  • There is a prior agreement in email to allow cross-grade when a new product is made available.
  • There are issues with the software that prevent it from working as advertised and we are unable to resolve the issue.
Refunds will be considered under the following circumstances:
  • The License key has not been activated.
  • There are issues with the software that prevent it from working as advertised and we are unable to resolve the issue in a satisfactory timeframe or provide an acceptable alternative.
Refunds and cross-grades will not be given where:
  • You have simply changed your mind about the purchase.
  • You wish to switch to a different version of FilmConvert.
  • A license key has been activated and used for a reasonable period of time.
  • The customer discovers a software defect that is not mission-critical and does not prevent the software from operating as intended.
  • Finally, if you would like the flexibility to switch between different versions of FilmConvert then we strongly recommend that you consider purchasing our bundle license, which gives the most flexibility and value for money.
End User License Agreement


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